What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Thurston Heating & Air Conditioning, we know that choosing a company you can trust to complete AC repair in Kearney is important. We get how important it is to find a dependable company that does great work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? An experienced company with long-term employees is typically a good one.
  2. Is your company insured? Any professional that works in your home should possess liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can share? A dependable company that can do AC repair should have a list of references they’ll gladly offer you. Check these references and find out all the details about AC repairs the prospective company has done.
  5. Will you provide a written estimate? Be sure to get a written estimate so you can check all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you filter out companies you aren’t wanting to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Thurston Heating & Air Conditioning a call at 308-624-3485. We’re happy to help!