What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little unluckiness, but we sometimes see heat pump problems in Kearney during the colder seasons, when they’re required to keep you toasty. While you know the team at Thurston Heating & Air Conditioning will forever be there ASAP when you need us for a heat pump repair, there are some things you can do to confirm that a repair is necessary and save yourself some cash if it’s not. We’ve compiled this checklist of things to try before you give us a call.

  1. It may sound silly, but make sure everything is switched “on”. We’ve been to several calls only to realize the thermostat or the heat pump itself is turned off.
    • Inspect your thermostat to guarantee it’s on, set to the appropriate temperature and isn’t switched to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re not sure where it is) and check your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t turned on, revisit your thermostat.
    • If it’s a programmable model, make certain that it’s revealing the correct time. If it thinks it’s morning when it’s really night, it may not turn your heat on because it doesn’t understand that you’re home.
  3. Is an impasse causing your furnace to not work?
    • Examine your air filters to confirm they’re not blocking things up.
    • Do you have any congested ducts, vents or cool air entries?
    • Are all supply registers exposed?
    • Is your exhaust flue clear?

If you’ve gone through this checklist and you’re still lacking heat, call Thurston Heating & Air Conditioning at 308-624-3485 or set up an appointment online and we’ll get your home back to the warm and cozy place it should be.

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