What To Do When the Heat Goes Out

March 08, 2017

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump troubles in Kearney during the colder seasons, when they’re required to keep you comfortable. While you know the team at Thurston Heating & Air Conditioning will forever be there ASAP when you need us for a heat pump repair, there are some things you can do to ensure a repair is important and save yourself some money if it’s not. We’ve gathered this checklist of things to test before you give us a call.

  1. It may sound strange, but make sure everything is turned “on”. We’ve been to numerous calls only to realize the thermostat or the heat pump itself is turned off.
    • Is the thermostat turned to heat? If yes, boost the temperature by five degrees to see if it switches on.
    • If everything looks accurate, inspect your heat pump switch (if it has one) and check the fuses and circuit breaker that protect the extra heating element (if it has one).
  2. If the heat pump still hasn’t kicked on, go back to your thermostat.
    • Try swapping the battery, if it has one.
  3. Is an obstruction causing your heat pump to breakdown?
    • Check your air filters inside your air handler to confirm they’re not blocking things up.
    • Are your room heating registers open and unbarred?

If you’ve moved through this checklist and you still need a heat pump repair, call Thurston Heating & Air Conditioning at 308-624-3485 and we’ll return your home back to the welcoming and cozy place you expect this time of year.