How to Choose an HVAC Contractor in Kearney

Choosing an HVAC contractor is an important decision that you shouldn’t decide upon without doing some research to make certain you’re making the correct choice.

First, choose a contractor who will ask you about your wants and needs and more importantly, listen to you. With that tidbit, they should be able to offer up to four options from which you can choose.

When they schedule your installation, is it when you wish to have it done, or when they can squeeze you in? Will your contractor pull a permit on every job? Doing so will ensure it meets all of your local codes.

HVAC system installation is not something you can do yourself and a successful installation requires a contractor that is skilled in many areas, from load calculation to piping and quite a few steps in-between. You could get the highest rated system, but if it’s improperly installed you may not get the best performance.

Here are a few other questions to help you make the best choice while researching your HVAC contractor.

Are they NATE-certified?

NATE (North American Technician Excellence) is the largest non-profit certification organization for HVAC technicians. Certified technicians have proven their knowledge in the HVAC industry by passing real-world and specialized tests created by a committee of industry professionals. NATE-certified contractors have met the highest industry standards for knowledgeable installation and service. NATE certification will offer you peace-of-mind knowing your contractor has finished in-depth professional training.

Do they have references or referrals?

A professional HVAC company will be able to provide you with a list of recent customers that you can talk to and confirm the quality of their company’s work. Talk to their list of references and ask about their project and if they’d recommend them to you.

There are also official sources online such as the Better Business Bureau and ACCA (Air Conditioning Contractors of America). The BBB allows you to look at the consumer ratings of an HVAC contractor and you’ll view any customer complaints against a company. The ACCA is a non-profit organization of more than 60,000 professionals and 4,000 businesses. Contractors found on ACCA are sure to be dedicated to their work and will be able to offer referrals for previous work.

Another way is crowdsourcing referrals from your friends and neighbors or on your social media networks. These are usually the most useful recommendations because they are coming from people you know. You’ll find out who to check out and which contractors to avoid. If you’re on nextdoor.com you can literally ask for recommendations from people right next door. Contractors rely upon on positive word-of-mouth, so if someone you trust recommends them it’s likely they’ll do good work for you too.

Are they properly licensed and insured?

Not all states require licensure for heating and cooling contractors, but nearly all of them do. It’s easy to search online to determine if your state requires a license so you know whether or not to ask for one when receiving quotes from a contractor. The reason a lot of states require licenses is simply to guard you from using a company that uses less than qualified workers.

If you live in a state that requires licenses and the contractor you’re talking to doesn’t have one, it’s probably better to look elsewhere to help avoid any potential issues.

When is the best time to ask these questions?

The best time to ask questions and find an HVAC contractor is right now, before something goes wrong with your system. Get your furnace checked out while it’s operating properly and arrange your yearly maintenance.

Your family’s health, comfort and safety is our business at Thurston Heating & Air Conditioning in Kearney. Our HVAC professionals would be happy to answer any and all of your questions. Call us at 308-624-3485. We look forward to becoming your partner in keeping your system running safely and efficiently.

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